How IT Pro Source handles information on itprosource.com.
Last updated: October 6, 2026
This Privacy Policy explains how ITPS Enterprises, doing business as IT Pro Source (“IT Pro Source,” “we,” “us”), collects, uses, and shares information through our website at itprosource.com (the “Site”). It covers the public Site and the forms on it. If you are one of our managed IT clients, your signed client agreement governs how we handle your data and controls where it differs from this policy.
What you give us. We collect what you type into the forms on the Site or send us directly:
Please do not include patient health information, passwords, or other sensitive data in a form or email to us.
Sent with a form. Our contact, assessment, and support forms are delivered by Web3Forms, a form service that receives what you submit, together with your IP address and technical details about your browser, screens it for spam, emails it to us, and keeps server logs and any copies under its own terms. Each form also tells us which page or form it came from.
Microsoft Clarity. We use Microsoft Clarity to understand how visitors use the Site so we can improve it. On most pages, Clarity records how you interact with the page, such as mouse movements, clicks, taps, scrolling, and the pages you view, and turns that into session recordings and heatmaps. It also collects technical details such as your device type, browser, operating system, screen size, the website that referred you, and your approximate location based on your IP address. Clarity uses cookies to recognize your browser across pages and visits, and Microsoft’s cookies can recognize your browser across other websites that use Clarity or Microsoft services. We set Clarity to mask our form fields, which is designed to keep it from capturing what you type into them. Microsoft receives this data and may use it for its own purposes, as the Clarity terms and the Microsoft Privacy Statement allow, which can include improving its products and advertising.
How you found us, and copies of form submissions. The Site also loads a small script from our website provider, MortonApps, which receives your IP address and the page address when your browser loads it. The script keeps a note in your browser (in local storage, not a cookie) of how you first arrived at the Site: the first page you visited, the website that sent you (if any), and any campaign tags in the link you followed. The note is ignored after 30 days and holds no visitor ID. When you tap or click an email or phone link on the Site, the script reports which link it was, the page it was on, the note, and your approximate location (country and state), without your name or contact details. When you successfully submit a form, it sends the same details together with a copy of what you typed into the form, so MortonApps can keep a record of the inquiry for us.
Connection check. The client support request page has an optional connection check. If you run it, your browser contacts several outside services, such as Google, Microsoft, Cloudflare, Zoom, and RingCentral, and their status pages, to test your connection. Those services receive your IP address under their own terms.
Automatically, through our infrastructure. The Site is served through hosting and content-delivery infrastructure that processes standard technical information to deliver pages and keep the Site secure, such as your IP address, your browser type and operating system, the pages you request, and the time and referring address of each request.
We do not offer user accounts on the Site, and we do not collect payment information on it.
We use the information described above to:
We do not sell or rent your personal information for money, and we do not use it for targeted advertising. Microsoft may use Clarity data for its own purposes, as Section 1 explains.
The Site uses:
How to opt out. To stop Clarity, you can block clarity.ms with your browser’s tracking protection or a content blocker, or opt out of Clarity through the Digital Advertising Alliance at optout.aboutads.info (select Microsoft). Microsoft says Clarity also supports Global Privacy Control signals sent by your browser. Blocking or deleting cookies stops Clarity from linking your visits, but it may not stop Clarity from recording them. You can delete the note of how you found us by clearing this Site’s data in your browser. The Site works without Clarity and without the note. The Site itself does not respond to Do Not Track signals.
As of the date of this policy, these providers run the Site or handle what you send us. Microsoft also receives Clarity data for its own purposes, as Section 1 explains.
| Provider | Purpose | Location |
|---|---|---|
| Cloudflare, Inc. | Hosting and delivering the Site, security, and storing newsletter sign-ups | Global (United States-based) |
| Microsoft Corporation | Microsoft Clarity (session recordings, heatmaps, and usage analytics), which Microsoft also uses for its own purposes as Section 1 explains, and Microsoft 365, our business email, where form submissions and emails you send us are received and kept | United States (Microsoft may also process data in other countries) |
| Web3Forms (Web3Creative) | Delivering form submissions to our email, screening them for spam, and keeping server logs | United States servers (the company is based in India) |
| MortonApps LLC | Acting on our behalf: designing, building, and maintaining the Site, running the script described under “How you found us,” and keeping records of inquiries, including copies of form submissions | United States |
| Anthropic, PBC | AI tools (Claude) used on our behalf to maintain the Site and to review and respond to form submissions and emails you send us. They are used under Anthropic’s consumer terms, not a data processing agreement, so Anthropic may use that material, under its own terms and privacy policy, to provide and improve its services and to check it for safety. The setting that lets Anthropic train its models on these conversations is turned off, but its terms still let it train on a conversation its safety systems flag. | United States (Anthropic may also process data in other countries) |
| Telegram | The messaging app that relays our AI tools’ replies to us, which can quote form submissions and emails you send us | Global (Telegram is based outside the United States) |
| Google LLC (Google Drive) | Backups of the working computer used to maintain the Site, which can include working notes and working copies of form submissions and emails you send us | United States (Google may also store data in other countries) |
We will update this page for material changes to these providers.
We share personal information only:
We keep form submissions and the emails you send us for as long as we need them to respond to you, to support you if you become a client, and to keep our business records. We keep your newsletter sign-up until you ask us to remove it. The records MortonApps keeps for us under “How you found us,” including copies of form submissions, are kept for as long as we use them to measure how the Site performs. Microsoft keeps Clarity session recordings for 30 days, except recordings we mark as favorites and a random sample, which it keeps for up to 9 months, and keeps heatmap data for up to 9 months, and Clarity data cannot be deleted for one visitor. Web3Forms and our other providers keep their copies for the periods their own terms set.
You can ask us to tell you what personal information we hold about you, to correct it, to delete it, or to take you off our newsletter, by emailing [email protected] or calling (888) 735-7701. We may need to confirm your identity first, and we may keep information the law requires us to keep. We cannot delete Clarity data for an individual visitor, as Section 6 explains.
We use reasonable safeguards to protect the information we hold, but no website or transmission over the internet is completely secure.
The Site is meant for businesses and is not directed to children under 16. We do not knowingly collect personal information from children.
We may update this policy. We will post the new version here and change the date at the top.
IT Pro Source (ITPS Enterprises)
Email: [email protected]
Phone: (888) 735-7701
Mail: PO Box 1413, Queen Creek, AZ 85142